Favored Flame Price Match Policy
At Favored Flame, we are dedicated to providing our valued customers with the best possible shopping experience, and that includes offering competitive prices on our products. We understand that you may come across lower prices at other online stores, and we want to ensure that you always get the best deal when you shop with us. That's why we have introduced our Price Match Policy.
How it works:
If you find a lower price for the same product on another online store, we are committed to doing our best to match or even beat that price. To request a price match, simply follow these easy steps:
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Contact Us: Send us an email at sales@favoredflame.com with the subject line "Price Match Request" and provide the following information:
- A link to the same product on our competitor's website.
- Your contact information, including your name and phone number.
Our Price Match Policy Limitations:
To ensure fairness and transparency, please be aware of the following limitations of our Price Match Policy:
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Promotional Offers: We do not match prices for products that are part of promotions, rebates, or buy one, get one free offers.
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In-Stock Requirement: The item you wish to price match must be in stock and readily available for purchase on the competitor's website at the time of your request.
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Excluded Websites: We do not match prices from discounter or auction websites, including but not limited to eBay, Overstock, and similar platforms.
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Authorized Retailers: The competitor must be an Authorized Retailer of the exact product in question. We do not match prices from unauthorized sellers or third-party resellers.
What's Included in the Price Match:
Our Price Match Policy encompasses the following components to ensure a fair and accurate comparison:
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Item Price: We will match the base price of the product, excluding any promotions, discounts, or special offers.
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Shipping Charges: If the competitor's price includes shipping charges, we will consider those charges in the price match.
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Sales Tax: We will take into account any applicable sales tax charged by the competitor when matching the price.
Our Commitment to You:
Favored Flame is committed to providing you with the best possible value. We aim to process price match requests promptly and fairly. If your request meets all the criteria outlined in our policy, we will adjust the price of the item accordingly.
Please note that our Price Match Policy may be subject to change without prior notice, and the final decision regarding a price match request is at our discretion. We reserve the right to refuse price matching in cases that do not meet our policy's criteria or appear to be fraudulent.
Thank you for choosing Favored Flame for your shopping needs. We look forward to serving you and ensuring that you always get the best prices when you shop with us.